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Zimbra Professional Edition Premier support

Bringing Email, Calendaring and Chat/ Videoconference into Zimbra for Enterprise-Level Collaboration

Zimbra Collaboration is the world’s leading open source messaging and collaboration solution, trusted by more than 5,000 companies and public sector customers, and over 500 million end users, in over 140 countries.

Zimbra includes complete email, contacts, calendar, file sharing, tasks and messaging/videoconferencing, all accessed from the Zimbra Web Client via any device. You can deploy Zimbra as a traditional on-prem install or through a Zimbra hosting provider.

Collaboration mailboxes are sold in increments of 25. Pricing listed on a per mailbox basis.

Professional Edition (12 months, per mailbox, subscription, under 250 mailboxes) | Premier Support | € 22.67
Professional Edition (12 months, per mailbox, subscription, 250 – 2,499 mailboxes) | Premier Support | € 19.26
Professional Edition (12 months, per mailbox, subscription, 2,500 – 9,999 mailboxes) | Premier Support | € 18.13


Standard Premier
Web-based Service Requests
Phone-based Service Requests
Development Support x *
Annual Health Check x *
Technical Operations & Upgrade Planning Service * *
Training * *
Quarterly JPOR & Trusted Advisor Services x x
Root Cause Analysis x x
Named Relationship Manager x x
Named Lead Support Engineer x x
Source Code Support & Access Management x *
Professional Services * *
Patch Support x *


* Available as add-on service